Videos – Everest Group https://www.everestgrp.com A leading global research firm Fri, 03 Jan 2025 02:11:29 +0000 en-US hourly 1 https://www.everestgrp.com/wp-content/uploads/2020/02/favicon-150x150.png Videos – Everest Group https://www.everestgrp.com 32 32 The Pricing Bulletin: Competitive Cloud Infrastructure Pricing & Mid-tier Firm Providers Increasing https://www.everestgrp.com/media/the-pricing-bulletin-competitive-cloud-infrastructure-pricing-mid-tier-firm-providers-increasing.html Thu, 24 Oct 2024 09:55:36 +0000 https://www.everestgrp.com/?post_type=embed_media&p=123522 ACCAgraphicheader2

In this Pricing Bulletin segment, Everest Group’s Ricky Sundrani, Partner, and Rohan Pant, Practice Director, discuss cloud infrastructure pricing across different sized firms in the current marketplace, with mid-tier service providers currently growing at a much faster pace, in comparison […]]]> ACCAgraphicheader2

In this Pricing Bulletin segment, Everest Group’s Ricky Sundrani, Partner, and Rohan Pant, Practice Director, discuss cloud infrastructure pricing across different sized firms in the current marketplace, with mid-tier service providers currently growing at a much faster pace, in comparison to their tier one counterparts. They examine how IT services pricing and cloud services cost is affecting the market space. Furthermore, the two experts delve deep into the recent success of mid-tier firms, with their flexible approach and tailored solutions allowing them to win both small, medium and even multi-million-pound deals. For more information about pricing research and pricing metrics at Everest Group, visit Pricing Research And Pricing Metrics: https://www.everestgrp.com/pricing-research/ or to contact Ricky Sundrani, email ricky.sundrani@everestgrp.com

]]> The Importance of Green IT | #EGresponsible https://www.everestgrp.com/media/the-importance-of-green-it-egresponsible/ Tue, 22 Oct 2024 09:42:39 +0000 https://www.everestgrp.com/?post_type=embed_media&p=123514 We have expanded the EG Responsible video series into the exciting world of sustainability in the digital space, green IT. In this video, Everest Group explores the case for focusing on reducing the carbon footprint and energy consumption of IT because each and every digital transaction needs energy, physical infrastructure, and a device to run. Everest Group’s Rita Soni, Principal Analyst, speaks with Asim Hussain, CEO of the Green Software Foundation (GSF) and David Costa, Chief Sustainability Officer of NTT Data, to discuss the concept of green IT, how the industry is addressing the space, and the important collaborative role of GSF in creating standards and open dialog among competitors. GSF website: https://greensoftware.foundation/

]]> The Pricing Bulletin: IT Service Pricing Dropping Due to Economic Climate https://www.everestgrp.com/media/the-pricing-bulletin-it-service-pricing-dropping-due-to-economic-climate/ Tue, 01 Oct 2024 09:52:07 +0000 https://www.everestgrp.com/?post_type=embed_media&p=123521 In the latest edition of Pricing Bulletin, Everest Group’s Ricky Sundrani, Partner, and Rohan Pant, Practice Director, debate the recent IT service pricing trends from the last 12 – 18 months, with IT services market trends seeing prices dipping across the board, due to the wider economic climate. In the traditional services of cloud infrastructure, the recently seen 1 to 1.5% dip has been expected, after the high growth rates of 2022, with the experts now predicting that throughout the next 6 – 8 months, rates will slow further. For more information about pricing research and pricing metrics at Everest Group, visit Pricing Research And Pricing Metrics: https://www.everestgrp.com/pricing-research/ or to contact Ricky Sundrani, email ricky.sundrani@everestgrp.com

]]> The Pricing Bulletin: AI, Efficiencies, and Competition Drive Cloud Infrastructure Pricing Down https://www.everestgrp.com/media/the-pricing-bulletin-ai-efficiencies-and-competition-drive-cloud-infrastructure-pricing-down/ Tue, 01 Oct 2024 09:50:57 +0000 https://www.everestgrp.com/?post_type=embed_media&p=123520 Returning for another edition of the Pricing Bulletin, Everest Group’s Ricky Sundrani, Partner, and Rohan Pant, Practice Director, delve deep into why cloud infrastructure pricing has changed and why cloud infrastructure deals have typically shrunk by 15 – 20% throughout the last 3 years, despite holding the same scope and volume. With service providers improving in their efficiencies, the improvement of artificial intelligence (AI) and generative AI (gen AI) and service providers in tier 3 and 4 cities growing in prominence, the competition in the cloud infrastructure automation space has never been higher. For more information about pricing research and pricing metrics at Everest Group, visit Pricing Research And Pricing Metrics: https://www.everestgrp.com/pricing-research/ or to contact Ricky Sundrani, email ricky.sundrani@everestgrp.com.

]]> A Conversation with Sprinklr CEO Ragy Thomas: AI and Customer Experience https://www.everestgrp.com/media/a-conversation-with-sprinklr-ceo-ragy-thomas-ai-and-customer-experience/ Thu, 26 Sep 2024 09:49:48 +0000 https://www.everestgrp.com/?post_type=embed_media&p=123519 In this video, Everest Group’s Customer Experience (CX) expert Sharang Sharma talks with Ragy Thomas CEO of Sprinklr. Sharang was at Source24 and took the opportunity to discuss the benefits of a unified CX strategy and a platform-based approach, the evolving role of generative AI in CX, Sprinklr’s gen AI-powered Digital Twin, and its potential to drive meaningful change in CX. Learn more: https://www.everestgrp.com/customer-experience/

]]> Everest Group’s Spotlight AR Preview https://www.everestgrp.com/media/everest-groups-spotlight-ar-preview/ Fri, 13 Sep 2024 09:48:33 +0000 https://www.everestgrp.com/?post_type=embed_media&p=123517 Get a preview of Everest Group’s Spotlight AR Summit discussion points from Katrina Menzigian (Vice President, Analyst Relations Engagement) and Abhishek Singh (Partner, Research). Everest Group is a sponsoring partner at this year’s Spotlight AR Summit, taking place on September 30 – October 2 in Kansas City.

]]> Everest Group Engage Conference Agenda Highlights https://www.everestgrp.com/media/everest-group-engage-conference-agenda-highlights/ Thu, 29 Aug 2024 09:46:39 +0000 https://www.everestgrp.com/?post_type=embed_media&p=123516 Get a sneak peek of some of the upcoming sessions that will take place at the Everest Group Engage Conference with Amy Fong, Partner at Everest Group. In this video, Amy highlights agenda topics from vendor management best practices, service provider health checks, driving change through outsourcing, GBS trends, sustainability insights, and pricing strategies. The event will take place from Sept. 30 – Oct. 2 in Dallas, TX. Learn more: https://events.everestgrp.com/engage2024

]]> NextWealth: Bridging the Education-Employment Gap in Rural India https://www.everestgrp.com/media/nextwealth-bridging-the-education-employment-gap-in-rural-india/ Tue, 20 Aug 2024 12:49:06 +0000 https://www.everestgrp.com/?post_type=embed_media&p=121735 In this video, Everest Group’s sustainability and impact sourcing experts discuss how the expansion of access to higher education in India has become a priority with successes in rural locations. Unfortunately, the same is not the case for jobs, so youth are migrating to urban centers to pursue fruitful careers.

Companies like NextWealth have seized the opportunity of good talent by creating delivery centers in small towns. Learn about how Everest Group took a recent road trip to see the work up close and were truly impressed.

Rita Soni, Principal Analyst for Impact Sourcing, accompanied Sustainability Fellows Kanishka Chakraborty and Mohammed Riyaz and Emeritus Fellow Aishwarya Barjatya to the outskirts of Salem, Tamil Nadu, where NextWealth is giving local youth technology careers. Read more about the trip to visit NextWealth in this blog.

]]> Impact and Opportunities Driven by the Evolving EU Regulatory Landscape https://www.everestgrp.com/media/impact-and-opportunities-driven-by-the-evolving-eu-regulatory-landscape/ Mon, 15 Jul 2024 09:44:51 +0000 https://www.everestgrp.com/?post_type=embed_media&p=123515 This Breakfast Briefing panel discussed the implications of the EU AI Act, the EU regulatory landscape, opportunities of regulation-ready responsible AI, and the challenges and opportunities posed by ESG-related CSRD and CS3D requirements for global services stakeholders.

]]> Interview with Avaya CEO Alan Masarek: Customer Experience and Innovation https://www.everestgrp.com/media/interview-with-avaya-ceo-alan-masarek-customer-experience-and-innovation/ Tue, 30 Apr 2024 13:19:47 +0000 https://www.everestgrp.com/?post_type=embed_media&p=116100 In this video, Everest Group Vice President Sharang Sharma speaks with Avaya CEO Alan Masarek during the Industry Analyst Conference in San Diego. They discuss Avaya’s exciting plans for the future, including customer experience and innovation without disruption through cutting-edge technologies like AI and generative AI.

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