Banking, financial services, and insurance (BFSI) GBS/GCCs are under pressure to rethink their service portfolios and embrace right-shoring strategies to stay competitive. The key to standing out lies in developing specialized, niche capabilities that not only enhance service delivery but also drive exceptional enterprise value.

Join this exclusive roundtable with our experts and your peers to explore how BFSI GBS/GCCs are harnessing niche and specialized capabilities to transform service delivery and enhance enterprise value. Discover insights from industry leaders on the evolving landscape of these capabilities and engage in discussions on the challenges, opportunities, and best practices to stay ahead of the curve and drive exceptional value.

Participants will explore:

• What key capabilities are truly niche or specialized, and how they impact enterprise value creation
• The challenges and opportunities in creating a business case or proof of concept (PoC) for these capabilities
• The trend of moving regulated and licensed roles to offshore or nearshore delivery centers
• Best practices for building and scaling specialized capabilities, from a DIY mindset to collaborations with service providers or start-ups

Who should attend:

• GBS/GCC heads
• Enterprise and GCC/GBS functional leaders
• GBS/GCC strategy heads

Virtual Roundtable Guidelines

The only price of admission is participation. Attendees should be prepared to share their experiences and be willing to engage in discourse.

Participation is limited to enterprise leaders (no service providers). Everest Group will approve each attendance request to ensure an appropriate group size and mix of participants. The sessions are 90 minutes in duration and include introductions, a short presentation, and a facilitated discussion.

The Pragmatic Edge: Global Impact

The next chapter of Everest Group Engage is coming to London, March 31 – April 1, 2025. Building on the momentum of the 2024 event, Everest Group Engage 2025 — London will dive deeper into The Pragmatic Edge: Global Impact—exploring how practical strategies can drive sustainable growth in a complex, interconnected world.

This 1.5-day event will connect executives from GBS, sourcing, vendor management, IT services, global locations, and next-gen technology with top experts and thought leaders to co-create solutions for future challenges. With hands-on workshops, solution-focused discussions, and immersive networking, attendees will leave equipped to make confident, data-driven decisions and transform their organizations.

Mark your calendars now! London awaits—offering you the opportunity to sharpen your pragmatic edge and achieve global impact.

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Year Two of Engage Dallas – Bigger, Better, Brighter

We’re back in Dallas from September 8 to 10, 2025, for the newest chapter of Everest Group Engage. Building on the momentum of the inaugural event, Everest Group Engage 2025 — Dallas will help attendees uncover specific areas for business performance improvement contextualized to their specific needs – uncovering how practical strategies can drive sustainable growth in today’s constantly changing, interconnected world.

This 2.5-day event will connect executives from GBS, sourcing, vendor management, IT services, global locations, and next-gen technology with top experts and thought leaders to innovate their people, processes, technology, and operations with confidence and clear sightlines on impact. With hands-on workshops, solution-focused discussions, and immersive networking, attendees will leave equipped to make confident, data-driven decisions and transform their organizations.

Mark your calendars now! Dallas awaits—offering you the opportunity to sharpen your pragmatic edge and achieve global impact.

The event website and registration will launch soon. Sign up for the mailing list to stay informed.

 GBS Leaders

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GBS 

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Generative AI 

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Generative AI 

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GBS Leaders

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GBS Organizations

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